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Effective Communication & Interpersonal Skills

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About This Course

Develop comprehensive communication skills for personal and professional success through practical techniques in verbal, non-verbal, and written communication. This skill-building course covers listening, speaking, conflict resolution, and relationship building with cultural awareness for Nigerian contexts.

You’ll practice communication scenarios, receive personalized feedback, and develop your unique communication style that builds trust and influences positive outcomes. The program addresses both formal and informal communication settings with emphasis on authentic relationship building.

What You'll Get

  • Comprehensive communication framework for personal and professional success
  • Listening skills that build deeper understanding and stronger relationships
  • Conflict resolution techniques for maintaining harmony while addressing issues
  • Presentation and public speaking confidence for any situation
  • Cultural communication awareness for diverse Nigerian professional environments

Who This is For?

  • Professionals wanting to express ideas more clearly and persuasively
  • Individuals seeking to build stronger relationships with colleagues and clients
  • Team members who want to contribute more effectively in meetings and projects
  • Anyone who needs to give presentations, lead meetings, or influence others
  • People wanting to improve confidence and effectiveness in communication

Requirements

  • Willingness to practice communication techniques actively in workshops
  • Openness to receiving and giving constructive feedback on communication style
  • Comfort with role-playing exercises and communication skill practice
  • Access to video conferencing tools for virtual practice sessions
  • Openness to experiment with different organizational approaches

Curriculum

9 Sessions

Learning Objectives:

  • Assess current communication strengths and challenges
  • Understand communication styles and preferences
  • Learn basic communication theory and models

Workshop Content:

  • Communication assessment and style identification
  • Communication models and theory basics
  • Cultural communication considerations
  • Personal communication goal setting

Learning Objectives:

  • Master active listening techniques and skills
  • Develop empathy and perspective-taking abilities
  • Learn to create psychological safety in conversations

Workshop Content:

  • Active listening techniques and practice
  • Empathy development and perspective-taking
  • Emotional intelligence in communication
  • Creating psychological safety and trust

Learning Objectives:

  • Improve verbal communication clarity and impact
  • Learn voice modulation and presentation techniques
  • Master storytelling and persuasion skills

Workshop Content:

  • Verbal communication optimization
  • Voice, tone, and delivery techniques
  • Storytelling for impact and persuasion
  • Speaking confidence development

Learning Objectives:

  • Understand nonverbal communication impact
  • Learn body language reading and control
  • Master presence and confidence projection

Workshop Content:

  • Nonverbal communication awareness and control
  • Body language reading and interpretation
  • Presence and confidence development
  • Cultural nonverbal communication considerations

Learning Objectives:

  • Improve written communication clarity and impact
  • Learn professional writing techniques
  • Master digital communication best practices

Workshop Content:

  • Professional writing principles and techniques
  • Email and digital communication optimization
  • Document structure and formatting
  • Editing and proofreading skills

Learning Objectives:

  • Learn to navigate difficult conversations effectively
  • Master conflict resolution techniques
  • Understand de-escalation and problem-solving

Workshop Content:

  • Difficult conversation preparation and techniques
  • Conflict resolution models and strategies
  • De-escalation and tension reduction
  • Problem-solving through communication

Learning Objectives:

  • Develop presentation design and delivery skills
  • Master public speaking techniques and confidence
  • Learn audience engagement and interaction

Workshop Content:

  • Presentation design and structure
  • Public speaking techniques and anxiety management
  • Audience engagement and interaction strategies
  • Visual aid design and usage

Learning Objectives:

  • Learn relationship building and maintenance strategies
  • Master networking and professional relationship development
  • Understand trust building and rapport creation

Workshop Content:

  • Relationship building strategies and techniques
  • Professional networking and relationship maintenance
  • Trust building and rapport development
  • Social intelligence and relationship awareness

Learning Objectives:

  • Develop communication leadership skills
  • Learn influence and persuasion techniques
  • Master group communication and facilitation

Workshop Content:

  • Communication leadership development
  • Influence and persuasion strategies
  • Group communication and facilitation skills
  • Communication coaching and mentoring
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This Course Include

  • Live Interactive Workshops
  • Practical Implementation Projects
  • Comprehensive Resource Library
  • Peer Learning Community
  • Expert Instructor Support

Want personalized guidance?

Schedule a free 15-minute consultation with one of our program advisors to discuss your specific needs and goals.