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Computer & Telephone Repair

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  • Computer & Telephone Repair

About This Course

Develop technical skills in computer and mobile device repair using diagnostic software, online troubleshooting resources, and modern repair techniques. This practical course covers hardware diagnosis, component replacement, software troubleshooting, and customer service while utilizing digital resources for technical specifications and repair guides.

You’ll learn to diagnose problems systematically, source replacement parts online, and perform common repairs safely. The program includes business aspects covering service pricing, customer communication, and repair shop management for those considering electronics repair ventures.

What You'll Get

  • Diagnostic and repair skills for computers, smartphones, and electronic devices
  • Understanding of hardware components and common failure patterns
  • Software troubleshooting and system restoration techniques
  • Business operations for electronics repair service ventures
  • Customer service and technical communication skills

Who This is For?

  • Technically-minded individuals interested in electronics and problem-solving
  • People seeking practical skills in high-demand technology repair services
  • Aspiring entrepreneurs wanting to start electronics repair businesses
  • Those wanting to reduce costs by performing their own device repairs
  • Individuals interested in combining technical skills with customer service

Requirements

  • Basic understanding of electronics helpful but not required
  • Access to basic repair tools or willingness to acquire essential toolkit
  • Computer or smartphone for accessing technical resources, manuals, and tutorials
  • Careful attention to detail and systematic problem-solving approach
  • Physical dexterity for working with small electronic components

Curriculum

12 Sessions

Learning Objectives:

  • Understand basic electronics principles and components
  • Learn safety protocols for electronics repair
  • Explore diagnostic tools and digital resources

Workshop Content:

  • Electronics fundamentals: voltage, current, resistance, power
  • Electronic component identification and function
  • Safety protocols and ESD protection
  • Basic tools and diagnostic equipment introduction

Learning Objectives:

  • Understand computer hardware components and architecture
  • Learn component function and interaction
  • Practice computer disassembly and assembly

Workshop Content:

  • Computer architecture and component overview
  • Motherboard, CPU, RAM, storage, and power supply
  • Component compatibility and upgrading
  • Disassembly and assembly procedures

Learning Objectives:

  • Understand mobile device hardware and construction
  • Learn mobile device disassembly techniques
  • Practice screen and component replacement

Workshop Content:

  • Mobile device hardware architecture
  • Disassembly tools and techniques for smartphones/tablets
  • Screen replacement and component repair
  • Micro-soldering basics and component-level repair

Learning Objectives:

  • Master diagnostic software and hardware testing tools
  • Learn systematic troubleshooting approaches
  • Practice comprehensive system diagnosis

Workshop Content:

  • Diagnostic software tools and utilities
  • Hardware testing and benchmarking software
  • Systematic troubleshooting methodologies
  • Remote diagnostic tools and techniques

Learning Objectives:

  • Understand operating system troubleshooting
  • Learn software installation and configuration
  • Practice malware removal and system cleanup

Workshop Content:

  • Operating system diagnostic and repair techniques
  • Software installation, configuration, and troubleshooting
  • Malware detection, removal, and prevention
  • System optimization and performance tuning

Learning Objectives:

  • Learn data recovery techniques and tools
  • Understand backup solutions and implementation
  • Practice file system repair and data extraction

Workshop Content:

  • Data recovery techniques and software tools
  • Hard drive recovery and file system repair
  • Backup solution design and implementation
  • Cloud storage and data synchronization

Learning Objectives:

  • Understand network troubleshooting and repair
  • Learn wireless and wired connectivity solutions
  • Practice network configuration and optimization

Workshop Content:

  • Network fundamentals and troubleshooting
  • Wireless network setup and optimization
  • Ethernet and cable connectivity issues
  • Internet connectivity and router configuration

Learning Objectives:

  • Understand repair business fundamentals
  • Learn customer service and communication skills
  • Develop pricing and service management strategies

Workshop Content:

  • Electronics repair business models and operations
  • Customer communication and service excellence
  • Repair pricing and estimate development
  • Inventory management and parts sourcing

Learning Objectives:

  • Learn advanced component-level repair techniques
  • Master micro-soldering and circuit board repair
  • Practice advanced diagnostic procedures

Workshop Content:

  • Micro-soldering techniques and equipment
  • Circuit board repair and component replacement
  • Advanced diagnostic equipment usage
  • Specialized repair procedures for different devices

Learning Objectives:

  • Develop quality control procedures
  • Learn comprehensive device testing protocols
  • Understand warranty and service guarantees

Workshop Content:

  • Quality control standards and procedures
  • Comprehensive device testing and validation
  • Warranty policies and service guarantees
  • Customer satisfaction and follow-up protocols

Learning Objectives:

  • Learn repair techniques for specialized devices
  • Understand gaming console and tablet repair
  • Practice laptop and ultrabook repair procedures

Workshop Content:

  • Gaming console repair and modification
  • Tablet and e-reader repair techniques
  • Laptop and ultrabook disassembly and repair
  • Specialized tool requirements and techniques

Learning Objectives:

  • Develop comprehensive business plan for repair services
  • Learn marketing and customer acquisition strategies
  • Plan continued learning and specialization

Workshop Content:

  • Repair business planning and development
  • Marketing strategies for electronics repair
  • Online presence and digital marketing
  • Continuing education and certification planning
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This Course Include

  • Live Interactive Workshops
  • Practical Implementation Projects
  • Comprehensive Resource Library
  • Peer Learning Community
  • Expert Instructor Support

Want personalized guidance?

Schedule a free 15-minute consultation with one of our program advisors to discuss your specific needs and goals.